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Analytical Approach in Dealing with People and Problems |

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| | | Introduction: | Effective supervisory and management skills will enable you to make the best use of your staff to accomplish work tasks with desirable outcomes. This workshop will equip you with the necessary practical supervisory and management skills in handling problems at work and dealing with staff with problems more effectively. | | | | Content: | 1. | Studying the essential operational and strategic management processes | | 2. | Exploring good supervisory behaviors and practices | | 3. | How to evaluate supervisory behaviors and performance | | 4. | Analyzing problems under different situations | | 5. | Identifying the core elements of the root causes common to different problems situations | | 6. | How to deal with each of the identified root problems | | | | Your Benefits: | Master some essential practical supervisory skill which will help you deal with difficulties people encountered in the workplace. | | Formulate the most appropriate operational strategies to ensure smooth functioning in the daily operations of an organization. | | | | Targets: | 1. Managers in different industries | | 2. Personnel who need to lead their teams | | 3. Personne from Human Resources Dept. | | | | Trainer: | Dr. C.Y.Wong | | | | Date: | 13 January 2009 (Thu) | | | | Time: | 9:30 a.m. - 5:00 p.m. | | | | Venue: | e-Tech Forum, 4/F, 402- 406, Hennessy Road, Wanchai, Hong Kong | | | Approach: | Short lecture input, hands-on exercises, role-play, video show (if appropriate), group discussion and presentation, and debriefing. | | | | Learning Medium: | Lectures and activities in class all conducted in Cantonese, with English terms as appropriate. | | | | Fee: | HKD 1900 per person (Regular rate) | | | HKD 1700 per person if registered and paid by 2 Jan 2009 | | | HKD 1500 per person if 3 persons or more from the same organization registered | | |  | Go Back to Short Courses |
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