|
Enhancing Business Performance |
|
Enhancing Business Performance Introduction : The success of an organization depends largely on the staff it has. It is essential to equip staff especially supervisors and professionals with the knowledge and skill to enable them to carry out their job duties effectively. This one-day workshop will focus on how to take the necessary steps to act for effective business performance. Targets: Your Benefits: To understand what is productivity and performance To be aware of the competency approach To study the principles of high performance system
Content: Productivity and the Supervisor Managerial skills and competencies Tools for Planning and Control Performance Measurement Quality Service Strategies
Date and Time: 21st Oct., 2009 (Wednesday), from 9:30 a.m. to 5:00 p.m. Venue: e-Tech Forum, 4/F, 402- 406, Hennessy Road, Wanchai, Hong Kong Approach: Short lecture input, hands-on exercises, role-play, group discussion and presentation, and debriefing. Learning Medium: Lectures and activities in class all conducted in Cantonese, with English terms as appropriate. Facilitator: Dr. C. Y. Wong Fee: Regular Rate : HKD 1900 per person; OR IIM / HKCSMB / IMCHK Members : HKD 1700 per person; OR Early Bird Rate : HKD 1700 per person if registered and paid by 7 Oct. 2009; OR Group Discount : HKD 1500 per person if 3 or more enroll from the same organization in one go
|
Enhancing Business Performance